Frequently Asked Questions
Answers to the most common questions from our customers.
What products does ATORA supply?
We supply air conditioners, aircond parts, spare parts, accessories, installation materials and electrical components from leading brands.
Which aircond brands are available?
We supply Daikin, Midea, Panasonic, AUX, Acson, Haier, Hisense, Mitsubishi Electric, Topaire and more.
Do you sell aircond spare parts?
Yes — we stock a comprehensive range of compressors, PCB boards, fan motors, capacitors, sensors and more.
Do you offer wholesale pricing?
Yes. We offer competitive wholesale pricing for installers, contractors and bulk buyers.
Can I request a bulk quotation?
Yes — please submit a project enquiry via our Project Supply page or contact us directly.
Can I upload a photo to identify a spare part?
Yes — use our Quick Photo Enquiry on the homepage to upload a photo and we'll identify it for you.
Can I send a product video?
Yes — you can upload a short video along with your enquiry to help us understand the product.
Do you supply contractors?
Yes — we work closely with installers, HVAC contractors and electrical contractors.
Do you supply commercial projects?
Yes — we provide bulk quotations and project supply for commercial buildings, offices and developments.
Do you serve customers outside Kedah?
Yes — we serve customers nationwide across Malaysia, not only in Kedah.
Do you serve customers nationwide?
Yes — our service area is all of Malaysia, with branches in Padang Serai, Sungai Petani and Kulim.
Where are your branches?
Our HQ is in Padang Serai, with branches in Sungai Petani and Kulim (all in Kedah).